Superior Quality and Service is Not Only Our Commitment, It's Our Company Culture
We understand that cultivating a successful long-term relationship with our clients requires a knowledgeable, professional and experienced team that consistently meets and exceeds your expectations.
We are proud of our 94% customer retention rate
One of our key differentiators is our commitment to a professional management program for our clients—we leverage the unique characteristics of our veteran team to the benefit of our customers. We are proud to retain 94% of our customers directly due to our team efforts, training, and quality check standards.
At Priority Building Services (PBS) there are no cleaning device gimmicks that put forward ridiculous un-substantiated claims of higher levels of cleaning or supervisory staff with little or no experience in the commercial cleaning industry.
In fact, at PBS, the average experience of our in-house staff exceeds 15 years and our commercial cleaning techniques and devices are backed by hundreds of thousands of hours of practical application. In addition, our in-house Management + Operation Team, in conjunction with our associates, communicate directly with our clients to ensure our services are consistently of high quality and to our clients’ standards.
With many years of marketing in my background, I had the opportunity to purchase this growing company in 2011. While it had been in successful operation for over 25 years, taking on this new venture was a challenge for me as I had not previously been involved in operating a commercial cleaning company. Although the company was very successful, I saw room for growth, an opportunity to put my own stamp into an existing business.
The management team, already in place, proved to be a tremendous asset. Their knowledge and commitment to the growth of the organization is evidenced everywhere. Their diverse backgrounds and unquestionable experience is essential to meeting the needs of existing and future clientele.
The competency of my operations and management team has allowed me to travel a little with my wife Lauren when we get some time off.
I have partnered with PBS for over 23 years, starting as a sales manager and working my way into my current position as Operations Manager. Over the years, I have seen many changes in how the organization operates, but meeting the client needs has always been a top concern for the senior managers.
One of the most satisfying aspects of my job has been hiring, training and grooming the quality control management team with whom I work. Together we are able to take on the challenges of getting our buildings into tip-top shape and then maintaining them to our clients' satisfaction.
Working for Priority for so many years has given me the time and opportunity to enjoy personal pleasures. In my spare time, I like to go dancing with my wife where we travel yearly to compete in dance competitions in both Canada and the United States.
After studying as an electrician in ElSalvador, I moved to Quebec in 1989. This move was very good for me as I was able to work in construction for almost five years. But in 1994, I and my new wife moved to Vancouver where I worked for Air Canada until I was laid off in 2000.
After this, I wanted to be in control of my life, to be self employed and I had the opportunity to purchase a franchise with Priority Building Services. Within one year, I had purchased two more franchises and then another two shortly thereafter. My hardwork paid off and was recognized by senior management who offered me a position on the management team as a Quality Control Manager.
My present and future is with Priority. Here I am always happy and I get respect for the work that I do. When I am not spending time working as a manager, I take pleasure in managing my properties. If there is any time left, I end up heading to the gym for relaxation.
In House Staff QCM
My name is Peter and I came to Canada from Peru in 1993 with my family. After a very short time, I was hired to work for Priority as a supervisor. It did not take me long to become a Quality Control Inspector, work that I very much enjoy. Being a part of the Priority team has allowed me to raise my family of five kids as well as have opportunities to buy several franchises. I have always been well treated and with respect. My job gives me independence – I am able to set my own schedule and my own goals.
Over the years my family has grown and moved away so when I am not monitoring the franchise sites I own, I spend my free time at the local pool swimming with my wife.
In 1994, I came here from Indonesia with my family. Within one year I had bought my first franchise from Priority. It was a risk, but I was trained by PBS in not only how to clean but how to grow a business. This gave me confidence to expand my business.
In 2002, I was given the opportunity to add to my income by becoming part of the management team. The training I received I am now able to pass on to others who are trying to grow their business with this company. It is a great experience that has allowed me to raise my family well and see one of my kids, so far, go into university.
I have always been treated fairly and with respect. When I am not spending time with my family, I like to keep fit through more formal exercise.
Born and raised in the Lower Mainland, I attended Simon Fraser University, graduating with a BBA, and went on to careers in graphic design, pharmaceutical sales and roofing contracting. Married and divorced, I have two great kids: Paul and Carolyn. We all live in Vancouver.
When I’m not working with my friends at Priority Building Services three days a week, manning the phones for sales leads, ordering supplies, stocking shelves and assisting franchisees, I’m writing unpublished (as yet, but crossing my fingers) fiction and exploring ever-fascinating nooks and crannies of our beautiful city.
The best part of working here is, has been, and always will be the people.